Your comfort and safety are our priority. Read on for essential information to make the most of your stay.
Booking & Confirmation
Please ensure your email address and phone number are correct at the time of booking so we can contact you if needed.
Your booking is confirmed once payment and verification are completed. A confirmation email will be sent with full booking details. Any special requests or additional amenities should be requested during booking so we can do our best to accommodate them.
Guest instructions and property access details are sent 24 hours before arrival via email.
Please check your email regularly, as we may send important updates related to your stay.
Our team is available to assist with any questions or clarifications via phone or email.
Access & Arrival
Detailed arrival instructions and access information will be sent 24 hours before arrival.
Please ensure your phone and email remain reachable for timely communication.
Entry details such as key collection or door codes will be included in the arrival instructions.
If your arrival time changes, please notify us in advance so we can assist where possible.
Our team is happy to help with directions or navigation if needed.
We aim to make your arrival smooth and stress-free, with clear instructions provided ahead of time.
Access & Arrival
Detailed arrival instructions and access information will be sent 24 hours before arrival.
Please ensure your phone and email remain reachable for timely communication.
Entry details such as key collection or door codes will be included in the arrival instructions.
If your arrival time changes, please notify us in advance so we can assist where possible.
Our team is happy to help with directions or navigation if needed.
We aim to make your arrival smooth and stress-free, with clear instructions provided ahead of time.
Property Use & Amenities
Guests have access to Wi-Fi, heating, kitchen facilities, towels, and basic toiletries.
Please use all amenities responsibly and respectfully.
Report any maintenance issues as soon as possible so we can resolve them promptly.
Additional amenities (where available) may be requested prior to arrival.
Instructions for appliances and utilities will be provided in the property guide.
Information regarding parking, gated access, or intercom use will be shared where applicable.
Our aim is to ensure a comfortable, hassle-free stay for every guest.
